Refund policy

Refund Policy

We want you to receive your order in perfect condition. If your item arrives damaged or has a manufacturing defect, you may be eligible for a refund or replacement.

Damaged or Defective Items

If your item arrives broken, damaged, or with a manufacturing defect, please contact us within 7 days of delivery.

To request a refund or replacement, you must provide:

- Your order number

- A description of the issue

- Clear photos or videos showing the damage or defect

- Photos of the packaging, if it was damaged during shipping

We may request additional information to determine whether the issue qualifies for a refund or replacement.

Refunds

If your claim is approved, we will offer a full refund or a replacement, depending on the circumstances and product availability.

Refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

What Is Not Covered

We do not offer refunds for:

- Change of mind

- Incorrectly ordered items

- Normal wear and tear

- Damage caused by improper installation, use, modification, or maintenance

- Damage caused after delivery

- Cosmetic imperfections that do not affect the item's function

Important

Please inspect your order as soon as it arrives. If you believe your item is damaged or defective, do not attempt to repair or modify it before contacting us, as this may affect your claim.

We reserve the right to refuse a refund or replacement where the damage or defect was caused by misuse, improper installation, modification, or other circumstances outside our responsibility.

For any questions regarding a damaged or defective order, please contact us through our store's contact page.